Privacy Policy
Last Updated: March 2026
Stay Clean Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or interact with our services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website.
Personal Information
You may voluntarily provide personal information when you:
- Submit a contact form
- Request a quote
- Apply for employment
- Subscribe to updates
- Contact us directly
This information may include:
- Name
- Email address
- Phone number
- Company name
- Address or service location
- Any additional details you choose to provide
Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies or analytics tools, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
This data helps us improve our website and better understand how visitors use it.
How We Use Your Information
We use the information we collect for purposes such as:
- Responding to inquiries and quote requests
- Scheduling walkthroughs or consultations
- Providing and managing our cleaning services
- Improving our website and user experience
- Communicating with you about services or updates
- Processing job applications
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve site functionality
- Enhance user experience
You can choose to disable cookies through your browser settings, though some features of the website may not function properly if cookies are disabled.
Third-Party Services
We may use trusted third-party tools to help operate our website and services, such as:
- Website analytics providers (for example, Google Analytics)
- Form processing platforms
- Advertising platforms
These services may collect information as described in their own privacy policies.
Data Security
We take reasonable measures to protect the information you provide from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Your Privacy Rights
You may request to:
- Access the personal information we have about you
- Correct or update your information
- Request deletion of your information
To make a request, please contact us using the information below.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.
Terms of Service
Last Updated: March 2026
These Terms of Service (“Terms”) govern your use of the Stay Clean Solutions website and services. By accessing or using our website, you agree to these Terms.
If you do not agree with these Terms, please do not use our website.
Website Use
The Stay Clean Solutions website is intended to provide information about our commercial cleaning services and allow visitors to request quotes, submit inquiries, or apply for employment.
You agree to use this website only for lawful purposes and not to:
- Attempt to gain unauthorized access to systems or data
- Disrupt or damage the functionality of the website
- Submit false or misleading information
- Use the website for fraudulent purposes
Service Estimates
Any information provided through quote requests or consultations is considered preliminary and non-binding until confirmed through a formal service agreement.
Final pricing and service scope may depend on:
- Facility walkthrough
- Square footage
- Cleaning frequency
- Service requirements
30-Day Service Satisfaction Guarantee
Stay Clean Solutions stands behind the quality and consistency of its services. New recurring service agreements are backed by a 30-Day Service Satisfaction Guarantee, subject to the conditions outlined below.
If the client is not satisfied with the quality of service during the first thirty (30) calendar days following the service start date, the client must notify Stay Clean Solutions in writing so the concern can be reviewed and corrected.
Stay Clean Solutions will inspect the reported concern and perform corrective service according to the procedures defined below.
If a verified service deficiency remains unresolved after the corrective service process has been completed, the client may cancel the service agreement within the first thirty (30) calendar days without early termination penalty.
This guarantee applies only to future service obligations and does not include refunds for services already performed.
Service Concern Reporting
All service concerns must be submitted in writing within twelve (12) hours of the service completion time.
To allow accurate verification, concerns must be reported before normal facility use begins, defined as the first occurrence of employees, customers, or normal business operations entering the facility.
Service concerns reported after normal facility use may be considered unverifiable and may not qualify under this guarantee.
Documentation Requirement
All service concerns must include sufficient documentation to identify the issue. Documentation must include:
• a description of the concern
• the specific location of the concern
• the date and time the concern was discovered
• photographs when applicable
Stay Clean Solutions may request additional documentation if the reported concern cannot be clearly verified.
Verification of Service Concern
Stay Clean Solutions will perform a verification inspection within twenty-four (24) hours of receiving a documented service concern.
The purpose of the inspection is to determine whether the reported condition represents a service deficiency relative to the written scope of work included in the service agreement.
Conditions resulting from normal facility use after service completion are not considered service deficiencies.
Corrective Service Process
If a service deficiency is verified, Stay Clean Solutions will perform corrective service according to the following process:
Corrective service will be scheduled during the next scheduled service visit following verification.
Stay Clean Solutions will be allowed two (2) scheduled service visits to correct the verified service deficiency.
Guarantee Eligibility
Cancellation under the 30-Day Service Satisfaction Guarantee is permitted only if all of the following conditions occur:
The service concern was reported within the 12-hour reporting window.
Documentation of the concern was provided.
The concern was verified as a service deficiency.
Stay Clean Solutions completed two corrective service visits.
The verified service deficiency remained unresolved.
If all conditions above are met, the client may cancel the service agreement within thirty (30) calendar days of the service start date without early termination penalty.
Scope of Work Standard
All service evaluations will be measured only against the written scope of work included in the service agreement.
Requests or expectations outside the written scope are not considered service deficiencies under this guarantee.
Client Cooperation
The client must provide access to service areas and necessary utilities required to perform the contracted services.
Failure to provide access required for service delivery may prevent verification or corrective service and may void eligibility under this guarantee.
Payment Obligation
The 30-Day Service Satisfaction Guarantee allows cancellation of future services only.
All services performed prior to the cancellation date remain fully billable and payable according to the service agreement.
Intellectual Property
All content on this website, including:
- Text
- Graphics
- Logos
- Images
- Website design
is the property of Stay Clean Solutions and may not be copied, reproduced, or distributed without written permission.
Limitation of Liability
Stay Clean Solutions makes reasonable efforts to ensure the accuracy of information on this website. However, we do not guarantee that all content is complete, current, or error-free.
Stay Clean Solutions is not responsible for damages resulting from:
- Use of this website
- Temporary service interruptions
- External links to third-party websites
External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
Changes to These Terms
We may update these Terms periodically. Updated versions will be posted on this page with the revised date.
Contact
If you have questions about these Terms, please contact:
Stay Clean Solutions
info@staycleansolutions.com
https://staycleansolutions.com
Cookie Policy
Last Updated: March 2026
This Cookie Policy explains how Stay Clean Solutions uses cookies and similar technologies on our website.
What Are Cookies
Cookies are small data files stored on your device when you visit a website. They help websites remember information about your visit and improve functionality.
How We Use Cookies
Stay Clean Solutions may use cookies to:
- Understand how visitors use our website
- Improve website performance
- Measure marketing effectiveness
- Provide a better browsing experience
Types of Cookies We Use
Essential Cookies
These cookies allow the website to function properly.
Analytics Cookies
We may use analytics tools such as Google Analytics to understand how visitors interact with our website.
Performance Cookies
These cookies help improve page performance and loading speed.
Managing Cookies
Most web browsers allow you to:
- View cookies stored on your device
- Delete cookies
- Block cookies entirely
Disabling cookies may affect how certain parts of the website function.
SMS / Text Messaging Terms
Last Updated: March 2026
By providing your phone number through our website or service forms, you consent to receive text messages from Stay Clean Solutions related to your request or services.
Types of Messages
You may receive text messages related to:
- Appointment confirmations
- Walkthrough scheduling
- Service updates
- Customer service communication
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier.
Opt-Out
You may opt out of receiving text messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from us.
Help
For help, reply:
HELP
Or contact us at:
Privacy
Your phone number and personal information will not be sold or shared with third parties for marketing purposes. For more information, please review our Privacy Policy.